Inside these posts: Consumer Reports

Visit our Filed page for categories. To browse by specific topic, see our Inside page. For a list of companies covered on this site, visit our Companies page.


Consumer Reports: AT&T U-verse, Verizon FiOS tops

A new Consumer Reports survey rates AT&T U-verse and Verizon FiOS as the top choices for customers looking to buy bundled telecom services. Get the full story »

Honda tops Consumer Reports scorecard

The Honda Fit. (Toru Yamanaka/AFP/Getty Images)

Honda Motor Co. and several other Asian automakers scored high marks in a series of new studies and rankings of new cars by Consumer Reports magazine.

Ford Motor Co. was the only one of the Detroit Three to make it into the Top 10 in the publication’s automaker score card for 2011, released Monday. General Motors Co.  and Chrysler Group LLC placed 12th and 13th out of 13 carmakers ranked in the April issue of the magazine. Get the full story »

Ford pulls even with Toyota in perception survey

Toyota Motor Corp., faltering from recalls, has fallen into a statistical tie with Ford Motor Co. for tops in U.S. consumer brand perception, influential magazine Consumer Reports said Wednesday.

Toyota retained the top spot by a slim margin over Ford in the Consumer Reports 2011 survey that was conducted last month. Honda Motor Co. placed third and Chevrolet fourth. Get the full story »

Edge, MKX, Tahoe lose Consumer Reports’ luster

Ford Motor Co.’s  midsize SUVs, the Ford Edge and Lincoln MKX, have lost a “recommended” rating from Consumer Reports, in part because of a complex audio and interior controls system, the influential magazine said Tuesday.

Consumer Reports said reviewers found the MyFord Touch and MyLincoln Touch systems, which allow drivers to operate audio, climate control and navigation systems using a touchscreen or voice commands, to be “a complicated distraction while driving.” Get the full story »

Consumer Reports rates AT&T worst carrier

AT&T’s customer satisfaction rating tumbled this year, ranking dead last among U.S. wireless carriers, according to a Consumer Reports survey released on Monday.

The nation’s second largest wireless network received the worst possible rating in eight of the nine categories the magazine studied, including overall value, voice service, data service, phone service, staff knowledge, and resolution of issues, among others. Get the full story »

Early bird to catch $500 Blu-Ray Sony laptop

A Sony laptop with a Blu-ray drive or a 50-inch Sanyo plasma television set could be yours for $500 on Black Friday if you’re willing to get up early, according to a Consumer Reports round-up of this weekend’s best gadget deals. Get the full story »

Ford, GM gaining on Toyota, Honda in reliability

Consumer Reports magazine says Honda and Toyota still make the most problem-free cars and trucks, but Ford is closing in fast and General Motors has made big improvements in the past year. Get the full story »

McDonald’s ranks last in Consumer Reports

A McDonald's double cheeseburger. (Kevin Pang/Tribune)

Oak Brook-based McDonald’s Corp. came in last in a new Consumer Reports rating of fast-food burgers, the magazine said Friday.

Burger King and Wendy’s fared a little better, but the top honors went to smaller regional chains like California’s In-N-Out Burger and Virginia-based Five Guys Burgers and Fries, which has several locations in Chicago. Get the full story »

Apple shares fall on iPhone 4 quality concerns

Shares of Apple Inc slid more than 4 percent Tuesday after a poor review for its iPhone 4 from an influential consumer guide underpinned mounting complaints about the hot-selling device’s reception.

Consumer Reports said Monday that it could not recommend the iPhone 4 — which sold 1.7 million units worldwide in its first three days — after its tests confirmed concerns about signal loss when the device is held in a certain way. Get the full story »

Dealer car quotes without the sales calls?

From CNN | Consumer Reports is now offering a service that, it says, can get car shoppers a guaranteed dealer price quote, without subjecting them to phone calls and emails from salespeople. Get the full story »