United Airlines

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United calls ‘LineBuster’ to get fliers out of line

Few holiday rituals cause more angst than air travel, where frazzled crowds and bad weather can transform even the simplest trip into a teeth-gnashing, garment-rending affair.

Adoption of technology such as text-message alerts and smart phone applications has smoothed some travel wrinkles, notifying travelers of rescheduled flight times or helping them navigate an unfamiliar airport. Airlines also have automated much of the process by installing self-service kiosks where passengers can check in for flights, look up their itinerary or request an upgrade. Get the full story »

Continental adds new Chicago-Florida flights

Just in time for spring break, Continental Airlines is launching service from Chicago’s O’Hare International Airport to Ft. Lauderdale and West Palm Beach.

Merger partner United Airlines had pulled out of those markets in 2008, as part of a broader plan to ground its Boeing 737 fleet, leaving Southwest Airlines with the lion’s share of flights between Chicago and Florida’s east coast resorts. Get the full story »