AT&T restores most U-verse Voice service

Posted May 25, 2010 at 2:55 p.m.

By Wailin Wong | AT&T said it has largely resolved an outage for subscribers of its U-verse Voice services. “Service has been restored for most U-verse Voice customers impacted by an earlier equipment issue,” AT&T spokeswoman Amy Grundman said in an e-mailed statement. “We continue work to restore service for a small number of customers still impacted.”

The company did not say how many customers were affected or how widespread the service disruption was, but online users of AT&T’s U-verse forums were reporting that the outage was nationwide. Subscribers to U-verse broadband Internet and television service did not appear to experience disruptions.



  1. Uriah The Wilmettite May 25, 2010 at 4:48 pm

    Both my U-verse phone lines were down, although Internet and TV were okay. Called repair and was told “Some U-verse customers in your neighborhood are experiencing outages.”
    Sounds like it was ‘way bigger than my neighborhood! Everything working now, after a modem reboot.

  2. Kevi May 25, 2010 at 8:18 pm

    Same for us this AM. I reset the router. Problem solved.

  3. bob May 26, 2010 at 5:49 a.m.

    That just great ,I have been a att customer for over 40 years and I can’t get u verse at my house ,lucky for those people ,they all must be in chicago.