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A week after a hole ripped open on the fuselage of one of his planes, Southwest Airlines Chief Executive Gary C. Kelly said Friday that all but two inspected planes will be back in the air by Saturday.
During a panel discussion at a gathering of financial journalists in Dallas, Kelly said Southwest has inspected and returned to service 78 planes but is still making repairs on two Boeing 737s, including the plane with the damaged fuselage.
The head of Southwest Airlines Co. said Friday that successive fare increases brought on as the industry battles with soaring jet-fuel costs isn’t cutting into demand.
Gary Kelly, chairman and chief executive of Dallas-based Southwest, said he didn’t see signs of “demand destruction” and has no plans to cut capacity at this point. Get the full story »
Passengers board a Southwest Airlines jet in Burbank, Calif. (AP Photo/Paul Sakuma)
Southwest Airlines is preparing a $100 million reboot of its Rapid Rewards frequent-flier program that executives describe as the biggest product launch in the carrier’s 40-year history.
Effective March 1, the low-cost carrier plans to unveil a more complicated point system to replace its current program of awarding a free trip to passengers who log 16 flights over a 24-month stretch.
It is unprecedented and risky for a major airline to completely remake its loyalty program from scratch, analysts said. Get the full story »
