Inside these posts: Coffee shops

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Starbucks looks for growth, throws barbs at Kraft

Starbucks provided only limited updates Wednesday on its dispute with Kraft Foods Inc., but did say it has been dissatisfied with Kraft for a while and claimed Kraft has failed to effectively work with Starbucks or promote its products.

The two companies entered arbitration after Starbucks announced it wanted to end a 12-year agreement under which Kraft distributes and promotes packaged Starbucks coffee in stores.

Kraft has said the agreement has been mutually beneficial and that it has helped deliver major gains for Starbucks. A Kraft spokesman said Wednesday that the companies’ dispute centers on how Starbucks will take over Kraft’s responsibilities and end the contract. Get the full story »

Wall Street wants more on Starbucks’ grocery plan

Starbucks is prepared to make acquisitions to help accelerate sales of bagged coffee and other consumer products beyond its cafes, Chief Executive Howard Schultz told investors on Wednesday.

The brass at Starbucks Corp says the consumer packaged goods business should grow faster than the company’s retail cafes, which total 17,000 globally.

But Wall Street wants specifics on how it will accomplish that goal, particularly as it works through a messy break-up with Kraft Foods Inc, which has handled sales of Starbucks packaged coffee and tea in supermarkets and club stores since 1998. Speaking at the company’s investor meeting in New York, Schultz said the Seattle-based coffee giant was prepared to buy small and large companies that would help expand its selection of consumer products. Starbucks shares rose 3.3 percent in morning trading. Get the full story »

Starbucks aims for average Joe with Seattle’s Best

A product image provided by Starbucks showing the company's new line of Seattle's Best Coffee. (AP Photo/Starbucks Corp.)

Starbucks Corp. wants to appeal a bit more to the average Joe.

This week, the company will roll out a new line of its Seattle’s Best Coffee to be sold at grocery stores and other retailers. It has a lighter taste and simpler selling approach that it hopes will attract coffee drinkers that Starbucks may have left behind.

The coffee giant acquired Seattle’s Best about seven years ago. Until recently, has let the brand sit quietly on the sidelines. But as competition for coffee drinkers has increased, Starbucks is looking to it for growth. Get the full story »

Starbucks starts holiday push with free postcards

With Thanksgiving just a week away, it’s starting to look like a lot like Christmas. The Cook County Building turned on red and green lights in its lobby, and Starbucks has broken out red cups, peppermint mochas and gingerbread lattes.

Customers in Chicago, New York and Los Angeles are getting a little something extra today — a hand with holiday cards. Starbucks is sponsoring photo booths until 5 p.m. today where customers can line up for a free personalized holiday postcard, with a buy-one-get-one-free offer for friends and family.

Starbucks’ holiday pushes are particularly significant for the coffee chain’s business, as it identifies its sales more closely with retail, rather than the fast food industry. Many of the chain’s stores are also located at or near malls, and holiday traffic has often been a boon for the chain. Get the full story »

Battle brewing after Starbucks burns Kraft

(Charles Osgood/Chicago Tribune)

Kraft is apparently steamed by Starbucks’ announcement that it plans to fire the company as its grocery store distributor.

On Thursday night, Kraft Foods Inc. said its agreement to supply packaged Starbucks coffee to grocery stores “is perpetual…if Starbucks decides to exit its relationship with Kraft Foods, the agreement requires Starbucks to pay Kraft Foods the fair market value of the business plus, in certain instances, a premium.”

Starbucks fired back today with a company statement saying, “We consider it unfortunate that Kraft has chosen to make public statements that we believe mischaracterize the nature of the agreement between our companies, including the term of the agreement.” The statement went on to note that the companies’ agreement contains a clause for the resolution of disputes. Both companies maintain that regardless of how their relationship is terminated, customers shouldn’t expect service interruptions.

Get the full story »

Starbucks fires Kraft as products distributor

Starbucks Corp. informed Kraft Foods Inc. that it plans to end a more-than-a-decade-old deal under which Kraft distributes packaged Starbucks coffee to stores and other outlets.

Kraft, which also surprised Wall Street with its profit report, said it was too early to say what the impact of the lost agreement would be on its results. “We know this has been on their minds, but we haven’t entered into any specific conversations about the when or the why or the how,” said Kraft Chief Financial Officer Tim McLevish on a conference call with analysts. Get the full story »

Starbucks 4th-quarter net income nearly doubles

Starbucks says its fourth-quarter net income nearly doubled as revenue spiked, beating analyst estimates, and it raised its targets for fiscal 2011.

More Starbucks workers gloomy about cutbacks

(Reuters)

Four years ago, generous benefits and opportunities for advancement convinced Leigh Swanson to use her new master’s degree in human resources to manage a Starbucks cafe. She called it one of the best workplaces she had ever experienced.

Then, in 2007, with the coffee chain in the midst of a building binge, the worst downturn since the Great Depression hit, hammering Starbucks’ bottom line. Sharp cost-cuts, the introduction of corporate efficiency tools like scheduling software and an increased emphasis on pushing product sales have helped the company return to record profitability.

They also led Swanson to quit in May. The disappearing perks and the financial fixes dampened her enthusiasm for recruiting potential new partners, as Starbucks calls its employees. “I found it really sad. I was really invested,” said Swanson, who was in charge of a Starbucks in the Florida Panhandle. “I just didn’t feel proud anymore. I wasn’t in it to manage a McDonald’s.” Get the full story »

Magic Johnson sells stake in Bronzeville Starbucks

Crain’s Chicago Business | Starbucks has bought out the 50 percent stake of  Earvin “Magic” Johnson in a venture designed to bring the coffee shops to underserved areas including Bronzeville.

Starbucks puts the bar into barista in Seattle

Something new is on the menu at a renovated Starbucks in Seattle: beer and wine.

A  store that reopened Monday is the first under the Starbucks brand to offer alcohol. Get the full story »