Inside these posts: Branch banking

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BofA testing video ATMs linked to tellers

People using Bank of America ATMs in Washington, D.C. (Nicholas Kamm/AFP/Getty Images)

Bank of America, which continues to prune its branch network nationwide, is piloting the use of video-enabled ATMs where consumers can talk to a remote teller, Bank of America Chief Executive Brian Moynihan said on a visit to Chicago Tuesday.

“Branch design in the future will be different,” Moynihan, who took the top job of the Charlotte, N.C.-based megabank last year, said. He didn’t have information on where the pilots were under way. Get the full story »