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Allstate may pay premiums for unhappy customers

By Becky Yerak | Allstate Corp., looking for ways to boost market share, is considering
offering a guarantee in which the Northbrook-based insurer would pay
policyholders’ premiums for a year if they’re not satisfied with their
claims experience, an agent group says.

The National Association of Professional Allstate Agents confirmed to
the Tribune on Wednesday that Allstate management floated the idea in
town hall meetings with agents earlier this month.

For its part, Allstate on Wednesday afternoon would say only that it has
a “history of reinventing auto insurance with unique customer-driven
innovations,” such as accident forgiveness and a safe driving bonus

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