McDonald’s warns of customer information breach

By Bruce Japsen
Posted Dec. 13, 2010 at 8:15 a.m.

McDonald’s Corp. has informed an undisclosed number of customers that certain information such as phone numbers and ages has been obtained by an “unauthorized third party” via information collected from its Web sites.

McDonald’s described the information as customer information as “limited information”  provided to McDonald’s that included “information required to confirm your age, a method to contact you (such as name, mobile phone number, and postal address and/or email address).”

In a statement to the Tribune, McDonald’s said the information was collected in connection with its Web sites and certain promotions.

“Law enforcement officials have been notified and are investigating this incident,” McDonald’s said. “It is important to note that the information in the database did not include Social Security Numbers, credit card numbers, or any sensitive financial information.”

McDonald’s said its long-time business partner, Arc Worldwide, hired an e-mail service provider to “supervise and manage” an email database.

“That e-mail service provider has advised that its computer systems recently were accessed by an unauthorized third party, and that information, including information that you provided to McDonald’s, may have been accessed by that unauthorized third party,” told customers on its e-mail distribution list.

Customers who have questions or concerns can contact the company 1-800-244-6227.

Read more about the topics in this post: ,

Companies in this article


Read more about this company »

Comments are closed.